We recommend Google Chrome.

Call 888-655-1259 for Technical Support, or send in a technical support request through your user account.

While logged in, click on your name in the upper right hand corner. Select "Contact Us", fill out the section called "Submit a Request to iWorQ". When finished click on "Submit Request" button on the bottom of the section.

Training for any user is available anytime between 8am-5pm MST Monday - Friday, and can be as frequent as needed. Training is included for any user.

Visit iWorQ's website to see all the applications we offer.

If you are in the set-up process, please reach out to your account manager and send in your data to our sendspace link. A meeting will then be arranged with your account manager and data specialist to go over the imported data.

Click on the heart icon, located on the right hand side of the dashboard, also known as "Preferences", it will allow you to select the fields that are being displayed/hidden by simply checking/unchecking the boxes next to the fields that apply.

By enabling you to select the desired fields for yourself, this allows users to view the information that is most relevant to them, enabling them to best meet their needs.

Fields will differ among what each agency has entered into their account. You also have the option to select either 30, 100, 200 entities to a page. As well as the size of your text on your screen by selecting small, medium, default or desktop view.

Click here to see screen shots of the preferences window.

Use the preferences window to change your view size to a larger size.

Click on the heart icon, located on the right hand side of the dashboard, also known as "Preferences", scroll to the bottom of the window and use the drop-down box labeled 'View Size' to select 'Medium'.

While logged in click on your name in the upper right hand corner. Select the "Logo" option. At the bottom of the page, there will be a button that says "Upload File". A new window will open and allow you to "add files" from your computer. Once added, click Close/Back button and it will appear in the list of downloads.

While logged in click on your name in the upper right hand corner. Select the 'Logo' option. Locate the row that says 'Default Logo', view the drop down to see what logos you have uploaded and are available to set as a default for the various applications. Once you've selected the correct logo, click on "Save Logo Preferences" at the bottom of the table.

While logged in click on your name in the upper right hand corner. Select the 'User Info' option. From this point, you can change your password. The system will have you retype your new password to confirm it's correct. Click the save button.

Unless otherwise noted on the agencies account, the primary contact needs to contact technical support to request/approve the new user that needs to be added. Please include the following information:

• First and last name
• Phone number
• Email
• Applications they need access to as well as any restrictions

The primary contact of the account, needs to contact technical support, via email and or phone to instigate and approve changes. Unless otherwise written on their account, this cannot be done by any other user. Upon receiving approval, the technician can make the necessary changes.

The primary contact of the account, needs to contact technical support, via email and or phone to instigate and approve changes. Upon receiving approval, the technician can make necessary changes.